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Trust and Safety
Trust and Safety
Handling disputes and how we keep our platform safe.
By Jacki
1 author
8 articles
What does Goodnest do to ensure the safety of the platform?
Can a pro see my email, phone number or address?
My pro is asking me to pay a deposit, how do I know they’re trustworthy?
How do I make a decision on which Pro to hire?
Disputes/Complaints
What is your dispute process? I’m not happy with the outcome of my job.
My cleaner left early
What happens if I'm not happy with the clean done?
My Professional didn't show up or rescheduled