It is our goal to have our Pros turn up at the time the job was booked. However, while our Pros will do their best to always be punctual, sometimes prior jobs can run overtime or things can delay them getting from one job to another.
While this isn't ideal, we ask that you allow 30 minutes for your Pro to arrive. If after this time they still haven't arrived please contact us so we can make this right.
If your Professional contacts you to reschedule and the new time doesn't suit then just contact us and we will get this sorted.